Instant reply · $250 a month
Every enquiry answered inside a minute
A reply from your own address while they are still deciding, the enquiry on your phone at the same moment, and your forms checked every morning. $600 to set up, then $250 a month.
What it is costing you
They asked three businesses and the first answer won
Somebody who fills in your form in the evening has usually filled in two or three others. Whoever answers first is talking to a person who has not decided yet. Everybody else is arguing against a conversation that has already started.
Most sites answer with a thank-you screen and then nothing until somebody in the office gets to the inbox. By then the person has had a reply from someone else, and you never hear about the enquiry you lost.
And some forms stop sending without telling anyone. The screen still says thank you. You find out from the quiet month.
What you get
What happens on every enquiry
In the work
- A reply inside a minute, from your own address. It says the enquiry arrived and when you will answer, in your name, and replies to it come to you.
- The enquiry on your phone at the same moment. Every detail they sent, with a button to call them. Reply to the alert and you are answering them.
- Your forms checked every morning. A test enquiry goes through each one daily. If a form stops sending, I know that morning.
- A second message never goes missing. When the same person writes again the same day with something new, it reaches you marked as a follow-up.
- A short report on the first of the month. Enquiries answered, your typical reply time, and how many came in while you were closed.
The price
What it costs
$600 to set up
$250 a monthNo contract and no notice period. Cancel in one line and it stops at the end of the month.
It is included in Care, so moving up costs $200 a month more, and enquiry tracking installs it as part of the work.
Try it
Send this, then check your inbox
This site runs the same system. Leave your email and within a minute you will have the reply your own customers would get, from my address instead of yours.
How it goes
Live inside a week
- You send me the website and tell me who looks after your domain.
- I set up sending from your own address. That is three records added where your domain is managed, by you or by whoever does it for you, and I tell them exactly what to add.
- I connect every form on the site, then submit a real enquiry and show you the reply and the alert arriving.
- From the next morning the daily check runs, and the first report arrives on the first of the month.
Straight answers
The three things you are thinking
Will it read like a machine.
It is short, in your name, and says the enquiry arrived and when you will answer. It gives no advice and promises nothing about the work, and you approve the wording before it goes live.
What does it need from me.
Ten minutes from whoever manages your domain. Nothing to install if your form can send to a web address; if it cannot, I add one that can.
What happens if I stop.
The replies and the morning check stop at the end of the month, and your forms go back to sending the way they did. Every enquiry still reaches your inbox.
Not this one